Some Compass Card users may notice an incorrect charge to their account on Nov. 3, 2026. Started Wed Nov 4
Refunds have been issued, which may take a few days to process and be reflected in accounts.
If you do not receive the refund in the coming days, please reach out to 604.398.2042.
We apologize for any inconvenience this has caused.
Shown Tue Nov 10 to now
4 Downtown/Powell detour on Sat Nov 14. Regular route to Cordova St and Cambie St then via Cambie St, Hastings St, Main St, Cordova St and then resume regular route due to road block. Starts Until Sun Nov 15 Affected stops:
60492 Eastbound W Cordova St @ Carrall St
Route: 4-Powell/Ubc Exchange
Shown Fri Nov 6 to now
Update-Extended: 4 Downtown detour from Thu Nov 12 to Sun Nov 22 8:00 PM to end of service (nightly). Regular route to W Cordova and Richards St, then Richards St, to temporary terminus at Hastings St due to road block. Starts Sun Nov 22 Until Mon Nov 23
Affected stops:
50036 Eastbound W Cordova St @ Homer St
50410 Southbound Cambie St @ W Hastings St
Route: 4-Powell/Ubc Exchange
Shown Mon Nov 9 to now
Update-Extended: 4 UBC Exchange detour from Thu Nov 12 to Sun Nov 22 from 8:00 PM to end of service (nightly). From temporary terminus at Richards and Hastings St, then continue Richards, W Pender St, then resume regular route due to road block. Starts Sun Nov 22 Until Mon Nov 23
Affected stops:
50410 Southbound Cambie St @ W Hastings St
61520 Westbound W Pender St @ Hamilton St
Route: 4-Powell/Ubc Exchange
Shown Mon Nov 9 to now
Stop 50035 Waterfront Station @ Bay 3 has temporarily moved to the other side of Richards St from Thu Nov 19 to Tue Nov 24 from 6:00 AM to 6:00 PM (daily) due to construction. Starts Tue Nov 24 Until Tue Nov 24
Route: 4-Powell/Ubc Exchange
Shown Thu Nov 12 to now
4 UBC Exchange trip leaving Westbound Eton St @ N Renfrew St at 12:18 pm is cancelled today from Powell St & Jackson Ave due to on-board incident. Started Until
Route: 4-Powell/Ubc Exchange
Shown to
4 Powell trip leaving UBC Exchange @ Bay 11 at 1:41 pm is cancelled today due to on-board incident. Resume from W 5 Ave and Granville St. Started Until
Route: 4-Powell/Ubc Exchange
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4 UBC Exchange trip leaving Westbound Eton St @ N Renfrew St at 3:50 pm is cancelled today from Granville St and Nelson St due to on-board incident. Started Until
Route: 4-Powell/Ubc Exchange
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4 Powell trip leaving UBC Exchange @ Bay 11 at 5:13 pm is cancelled today due to on-board incident. Started Until
Route: 4-Powell/Ubc Exchange
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4 Powell trip leaving UBC Exchange @ Bay 11 at 5:52 pm is cancelled today due to mechanical issue. Started Until
Route: 4-Powell/Ubc Exchange
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Compass Customer Service is currently experiencing technical issues with their phone lines. Please visit compasscard.ca for self-service options during this time. We thank you for your patience as we tend to this issue. Started Fri Nov 13 Until
Shown Fri Nov 13 to
Update: Compass Customer Service continues to experience technical issues with their phone lines. Please visit compasscard.ca for self-service options, use a Compass Vending Machine, or visit the TransLink Customer Service Centre at Waterfront. Thank you. Started Fri Nov 13 Until
Shown Fri Nov 13 to
Update 10:53 AM - Compass Customer Service phone lines have been restored and are now accepting calls. We thank you for your patience as we resolved this issue. Compass Vending Machines, compasscard.ca, and the walk-in centre remain unaffected. Started Fri Nov 13 Until Update: Compass Customer Service continues to experience technical issues with their phone lines. Please visit compasscard.ca for self-service options, use a Compass Vending Machine, or visit the TransLink Customer Service Centre at Waterfront. Thank you.